Send Emails That Get Results – August 10, 2017

Do your emails get the attention and rapid response they deserve?

Here’s how to make sure people read and answer your messages while they’re still fresh:

  • Grab them with your subject. The subject line should read like a compelling newspaper headline.
    One technique is to use the subject line to tell people what you want up front:
    “Please come to the 3 p.m. meeting,” for example, or “Do you have the Jones file?”
  • Limit yourself to one subject per message.  Don’t overload readers with questions and data.
    Single-topic emails are easier to answer than lengthy essays or questionnaires.
  • Ask for action. Tell the reader what you need him or her to do — present a report at the
    3 o’clock meeting, or bring the Jones file to your office.  Specify whether you want a response to your email. If it’s not necessary, tell them.
  • Be consistent. Tracking emails is easier when you keep the same subject line.